Refund Policy
Effective Date: March 28, 2025
At Alif Charity Foundation, we are deeply grateful for your generosity and support. As a nonprofit organization, we rely on the kindness and trust of our donors to carry out our mission of providing education, healthcare, and empowerment to underprivileged communities.
This Refund Policy outlines the conditions under which donations may be refunded.
1. General Policy
Donations made to Alif Charity Foundation through [alifcharity.com], or via third-party payment processors (e.g., PayPal, Stripe), are generally non-refundable. However, we understand that errors can happen, and we are committed to working with donors to resolve any issues in good faith.
2. Eligible Refund Situations
Refunds may be granted in the following circumstances:
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The donation was made in error (e.g., incorrect amount)
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Duplicate donations were made
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A technical issue occurred during the donation process
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A recurring donation was processed after cancellation
If any of the above applies, please contact us within 7 days of the donation date.
3. Refund Requests
To request a refund, please provide the following:
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Full name of the donor
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Date and amount of donation
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Method of payment
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Reason for the refund request
You can contact us at:
📧 Email: faizhah@alifcharity.com
📞 Phone: (626) 202-8960
Refunds will be processed using the original payment method and may take 5–10 business days to appear, depending on your bank or provider.
4. Non-Refundable Situations
We are unable to offer refunds in the following cases:
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Donation was made more than 7 days prior to the request
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Donor changes their mind without cause
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Donation has already been allocated or disbursed to a specific campaign or project
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Any portion of the donation was part of a fundraising event, raffle, or incentive-based program
5. Recurring Donations
Donors may cancel recurring donations at any time. To cancel a recurring donation, please contact us at least 48 hours before the next scheduled charge to avoid further transactions.
6. Event Tickets & Merchandise
Event ticket purchases and merchandise sales may have separate refund terms, which will be clearly stated at the time of purchase. If not specified, the standard 7-day refund window applies.
7. Dispute Resolution
In the event of a payment dispute, we encourage you to reach out to us directly. We will do our best to resolve any concerns quickly and fairly. Filing a dispute with your bank or credit card provider should be a last resort.
8. Policy Updates
Alif Charity Foundation reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date.
9. Contact Information
If you have questions about this Refund Policy or need assistance, please reach out:
Alif Charity Foundation
📍 1029 Lexham Avenue, South El Monte, California 91733
📧 Email: faizhah@alifcharity.com
📞 Phone: (626) 202-8960
About Us
AlifCharity began with a simple vision: to empower and uplift the most vulnerable communities, transforming lives through sustainable support and compassionate care. Founded in 2025 by a group of dedicated humanitarians, AlifCharity has grown from a local initiative into a global force, dedicated to breaking the cycle of poverty and improving the quality of life for all. Our mission extends across various critical areas, including healthcare, education, and emergency response, ensuring comprehensive support tailored to the unique needs of each community we serve.
Team
Faizah Tiamiyu – Secretary & Treasurer: Faizah, co-founder of Alif Charity, plays a vital role in maintaining the organization’s transparency, financial stewardship, and strategic coordination. Her passion for uplifting vulnerable communities drives the heart of Alif’s mission.
Azeez Jimoh – Chief Executive Officer (CEO): Azeez, co-founder of Alif Charity, leads the organization’s mission with a focus on strategic growth, operational excellence, and impactful service delivery across all programs.
Local Leaders Initiative: Collaborating with local governments and community leaders, this initiative ensures our programs are well-integrated and sustainable, meeting the real needs of the people.
Global Health Alliance: Through this partnership, we've been able to equip clinics in underserved areas with the latest medical technologies.
EduFuture: Working together to build schools and provide educational materials, EduFuture helps us bring quality education to children in crisis zones.